In this Salesforce course, you will learn how to manage and build up Salesforce software to gather, examine, and recover vital customer information and create applications using this software. You will also learn how this system helps business owners nurture their relationships with their clientele. A CRM also assists with organizations efficiency, time management, and impressing clients in every step of customer relations.

Format: E-learning/Self learning, have objective type quizzes after every module/section, you can start and stop the course at your own pace, the course comprises of audio/video presentations with text and graphs, which In this Salesforce course, you will learn how to manage and build up Salesforce software to gather, examine, and recover vital customer information and create applications using this software. You will also learn how this system helps business owners nurture their relationships with their clientele. A CRM also assists with organizations efficiency, time management, and impressing clients in every step of customer relations.
are made by the (SME) subject matter experts in the same field, the course is scientifically proven and designed for cognitive eLearning in accordance to Global standards, you have the course with you for a duration of 3 months. You will get a Certification after the successful completion of the course. The Certification can be used for new job opportunities, future appraisals and internal job postings. The Certification will give you an edge over others as it will be an asset in your Curriculum-Vitae.

Learning Objective

This course will help learners to understand the following topics in depth:

• Cloud Computing

• Sales force and CRM

• Force.com and Sales force Environments

• Data Modelling

• UI Customization

• Data Security

• Queues

• Process Automation

• Reports & Dashboards

• Service Application

• MVC Architecture

• Custom settings and Custom Metadata.

Prerequisites:

There are no prerequisite defined as such, for this course except basic knowledge of computers.